Author name: Guy Serwin

From Gut Instinct to Data-Driven Ops: How AI is Shaping Modern Fulfillment

In the past, running efficient fulfillment operations meant relying on gut instinct, spreadsheets, and best guesses. Today, that’s not enough. Consumer expectations are evolving in real time—faster delivery, seamless experiences, and zero margin for error. To meet these demands and stay competitive, brands need more than intuition. They need intelligence. And that’s exactly where AI […]

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The Anatomy of a Resilient Supply Chain: Lessons from NBD’s Ecosystem

“The wave is coming. Whether it’s a spike in demand, a policy shift, or a shipping bottleneck, your logistics can’t afford to be reactive. Resilience is built—not wished for.” In today’s high-stakes logistics landscape, disruptions aren’t the exception—they’re the rule. Tariff changes, volatile consumer demand, supply shortages, and infrastructure delays are hitting harder and more

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B2B fulfillment in warehouse

Customizing Wholesale B2B Fulfillment for Diverse Industry Needs

In today’s globalized and fast-paced market, businesses are constantly seeking ways to optimize their operations and stay ahead of the competition. One area that has gained significant attention is wholesale B2B fulfillment, the process of managing and delivering products from manufacturers or distributors to other businesses. As industries become more specialized and customer expectations go

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The Future of E-commerce Fulfillment: Trends to Watch in 2025

E-commerce proves there’s never enough of a good thing. Across every industry, e-commerce continues to experience rapid growth, fueled by a heady mix of shifting consumer behaviors, advancing technologies, and evolving market demands. Looking ahead to 2025, several emerging trends in e-commerce fulfillment are set to redefine how businesses manage their logistics and supply chains.

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Worker in a pick and pack station

Top 5 Issues Brands Face with Their 3PLs—and How to Fix Them

Selecting the right third-party logistics (3PL) provider can make or break your supply chain operations. While many brands rely on 3PLs to streamline their logistics, the following common pain points arise if expectations and capabilities don’t align. Here are the top five issues brands face with their 3PLs—and actionable solutions to overcome them. 1. Lack

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Account manager sourcing a new route for a customer on a computer.

Partnering with 3PL Providers: Key Considerations for Business Success

When you break it down, you only have two choices to make in business: 1. Accept the situation. 2. Change the situation. Now… how will you apply that to fulfillment? Selecting the right third-party logistics (3PL) provider can make a company’s supply chain successful. Choose poorly, though; that chain can easily drag your business down

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Workers viewing inventory boards

Enhancing Supply Chain Resilience Amid Global Disruptions

You’ve heard the saying, “It’s all connected?” Nowhere is that more true then when it comes to supply chains: they are the lifeblood of modern business, serving the often critical needs of customers. Whether it’s getting raw materials from distant suppliers or delivering a finished product to the end consumer, businesses rely on intricate supply

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The Power of Simplicity in Logistics: Key Fundamentals for Success

In the world of logistics, it’s easy to get caught up in the pursuit of complex, high-tech solutions to operational challenges. However, the most effective strategies often come from mastering the basics. By focusing on core fundamentals—like clear inventory management, streamlined communication, and efficient warehouse processes—businesses can achieve remarkable efficiency and success without overcomplicating their

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The Rise of Artificial Intelligence and Robotics in 3PL Logistics: Transforming the Supply Chain and Fulfillment for the Benefit of Brands and Customers

In today’s fast-paced ecommerce environment, where consumer expectations are higher than ever, staying ahead in supply chain optimization is no longer optional—it’s a necessity for businesses aiming to maintain a competitive edge. The ability to swiftly and efficiently manage logistics is the difference between a business that thrives and one that falters. With global supply

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The Unified Commerce Advantage: Elevating the E-commerce Experience

E-commerce, mobile shopping, and social media have significantly transformed how customers interact with e-commerce retailers, making the shopping experience more complex. As a result, e-commerce retailers now face the challenge of providing seamless, personalized, and efficient shopping experiences across multiple channels. For those looking to stay competitive in today’s market, adopting a unified commerce approach

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