COMPANY
Where Innovation Meets Reliability
Experience. Adaptability. Flexibility. Innovation. Partner-centric. Discover our ongoing commitment to excellence and continuous improvement — and why that makes us the ideal choice for your trusted 3PL provider.
Core Principles
Lee gave us the direction we continue on to this day: moving our partners forward to greater success through flexible 3PL fulfillment solutions that provide outstanding logistics and supply chain management.
Employee-Owned Commitment
“Employee-owned” means our success depends on your success. That makes us not just a partner, but a dedicated extension of your company. Each of us is committed to growing your business and delivering superior fulfillment services beyond what you may expect from 3PL companies.
Partner-Centric Philosophers
From the beginning, we’ve followed a partner-centric philosophy: listening carefully to your needs, understanding your goals, and improving on the 3PL services needed to get you there. That’s how we’ve built a long-lasting foundation of trust and integrity.
Decades of Expertise
We’ve been doing product order fulfillment for 40+ years — and everything we continue to learn goes into what’s next: ensuring every detail is handled with care and precision, and delivering a superior experience for your customers.
We’ve got a history of success you can build on.
99%
inventoryrecord accuracy
99.98%+
order accuracy
99.8%
orders shippedon time
29.5%
reduction in TLC (Total Landed Cost)
Experience and Expertise
NBD (North Bay Distribution) started in 1970 with one customer. 10 years later we were servicing national retailers and wholesale brands. It’s 40+ years and counting of earned knowledge in 3PL distribution and fulfillment that few others can leverage.
Industry Evolution
We started in wholesale. But we’ve evolved with every delivery to meet the needs of FBA, FBM, DTC, dropshipping, social commerce, and more. Continuing to advance inventory management systems ensures we stay ahead of industry changes. And because we’re ahead in shipping logistics overall — so are you.
Continuous Innovation
Continuous Innovation We implemented one of the first Warehouse Management Systems as early as 2000, to combat chargebacks and streamline operations. We were awarded our LEED Certification, recognizing sustainability in our 3PL facilities. And our current advances in robotics continue to innovate on your behalf, with automation that brings down costs and boosts efficiency.
Prioritize Customer Success
We put the businesses we serve first, making logistics and supply chain management decisions that prioritize your long-term success and build lasting, trust-based relationships.
Strive for Improvement
We embrace every opportunity to learn and grow, setting big goals to bolster our 3PL services and support the development of our team as members of one of the country’s best fulfillment companies.
Own Our Work
We take responsibility for our roles, equipment, and processes, ensuring pride and accountability in everything we do, from maintaining our workspace to solving the complex challenges of product order fulfillment.
Focus on the Details
We are meticulous and detail-oriented, understanding that precision in every task related to logistics management leads to superior service from our team and for partners like you.
Foster Positive Attitudes
We cultivate a workplace where enthusiasm and positivity thrive, encouraging every team member to excel in order to fulfill solutions and face the task ahead with a united, optimistic spirit.
Collaborate and Empower
We value teamwork and open communication, hiring great people to be part of a diverse, supportive team that does exceptional work in business shipping solutions and freight shipping services.
Act with Integrity and Innovation
We’re committed to making a positive impact through our actions and continuing to refine our processes in order to lead the 3PL fulfillment industry with integrity and innovation.
CAREERS
Passionate People Wanted
We say we’re “Powered by People, Fueled by Passion.” That’s built us a team of terrific professionals — who are also tremendous human beings. Together we’re making the future of 3PL — and elevating the way companies succeed. Bring your passion — we’ve saved your place.
LEADERSHIP
Led by Direct Experience
Our leaders are diverse individuals, united by their hands-on experience in the key roles that 3PL fulfillment depends on. They’re seasoned vets in startups, enterprise solutions, robotics, software, and more, with a modern understanding of how to adapt and excel with the most reliable, forward-thinking 3PL solutions.
NBD is Where You Need Us
Our facilities are a tight-knit network of strategically located facilities that cover all major markets. These 3PL warehouses extend your omnichannel reach, with the added benefits of reduced costs and accelerated delivery.
This is how fulfillment gets done
Omnichannel fulfillment and returns tailored to your needs across all channels including DTC, Amazon FBA/FBM/SFP, social commerce, dropshipping, and retail distribution.
Accurate data that connects for smart decisions and maximum efficiency, leveraging advanced inventory management systems.
Experts to support your growth with comprehensive third-party logistics services and scalable order fulfillment.
